California Policy

This Privacy Policy explains how Speedball Art Products (“Speedball,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit www.speedballart.com (the “Site”), interact with us, or purchase our products.

We value your privacy and believe in clear, respectful communication about how your data is handled.

This policy includes disclosures required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), and is intended to apply to all visitors in the United States. Where applicable, it also aligns with international standards such as the GDPR.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment method details (processed securely via third-party providers; we do not store full card numbers)
• Account login details
• Customer service communications
• Product reviews, uploaded images, or other user-submitted content

B. Information We Collect Automatically

When you use the Site, we may collect:

• IP address
• Browser type and version
• Device identifiers
• Pages viewed and actions taken
• Time spent on pages
• Referring link or search term
• Approximate location (city/state, not GPS-level)
• Cookies and similar tracking technologies (see Section 5)

C. Information from Third Parties

We may receive information from:

• Payment processors
• Shipping carriers
• Fraud prevention tools
• Marketing platforms
• Analytics providers
• Social media platforms (if you interact with our ads)

We do not collect sensitive categories of information such as government IDs, health information, or biometric data.

2. How We Use Your Information

We use personal information for purposes including:

• Fulfilling and delivering orders
• Processing payments
• Managing your account
• Responding to customer service inquiries
• Improving our website, products, and services
• Personalizing your shopping experience
• Marketing (email, ads, promotions)
• Analytics and site performance
• Detecting and preventing fraud
• Complying with legal requirements

We never sell personal information in the traditional sense. Certain data sharing for advertising or analytics may be considered “sharing” under CPRA, and you have the right to opt out (see Section 8).

3. How We Share Personal Information

A. Service Providers (Contracted to Perform Functions)

• Payment processors
• Shipping and logistics partners
• Email/SMS communication providers
• Order management and e-commerce platforms
• Customer support tools
• Data storage & cloud services

B. Advertising & Analytics Partners

• Google Analytics
• Meta / Facebook / Instagram
• Pinterest
• Other platforms used for ads or remarketing

These partners help us understand site usage, improve usability, and present products that may be relevant to you.

C. Legal or Safety Requirements

We may disclose information if legally required or necessary to protect our rights, users, or property.

We do not sell your data for money. We may share data for advertising personalization, which California law considers “sharing.” You may opt out at any time.

4. Data Retention

We retain personal information only as long as necessary for:

• Fulfilling orders
• Providing customer service
• Legal or tax requirements
• Fraud prevention
• Our internal business needs

You may request deletion as permitted under CPRA (see Section 8).

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable site functionality
• Remember your preferences
• Improve site performance
• Understand how visitors use the site
• Provide relevant advertising

Types of cookies we use:

Essential Cookies

Required for the site to function (shopping cart, checkout, authentication).

Performance & Analytics Cookies

Help us understand how visitors use the site.

Functional Cookies

Enable features like saved carts or personalized settings.

Advertising & Retargeting Cookies

Used by third-party partners to show relevant ads.

You can adjust your cookie settings via your browser or via our Cookie Preferences link (if implemented).

California residents may also opt out of data “sharing” by clicking Do Not Sell or Share My Personal Information (see Section 11).

6. Children’s Privacy

The Site is not intended for children under 13 years old, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it promptly.

7. Your Rights Under California Law (CCPA / CPRA)

If you are a California resident, you have the following rights:

A. Right to Know

• Categories of personal information collected
• Sources of that information
• Purpose of collection
• Third parties we share information with
• Specific pieces of information we hold about you

B. Right to Delete

You may request deletion of personal information we maintain, with certain exceptions (e.g., orders already fulfilled, accounting obligations).

C. Right to Correct

You may request corrections to inaccurate personal information.

D. Right to Opt Out of “Selling” or “Sharing”

You may opt out of data sharing for targeted advertising and cross-context behavioral advertising. We do not sell personal information for monetary value.

E. Right to Limit Use of Sensitive Personal Information

We do not collect sensitive personal data, so this right does not apply.

F. Right to Non-Discrimination

We will not deny services, charge different prices, or provide reduced quality because you exercised your right.

8. How to Submit a Privacy Request

California residents may exercise their rights by contacting us:

Email: customerservice@speedballart.com
Phone: 1-800-898-7224

We may need to verify your identity before fulfilling a request.
You may also designate an authorized agent to make a request on your behalf.

9. Do Not Sell or Share My Personal Information

Speedball does not sell personal information for money, but certain analytics or advertising activities may be considered “sharing” under CPRA.

You may opt out by visiting:
Do Not Sell or Share My Personal Information

10. Email Marketing Choices

You may opt out of marketing emails at any time using the unsubscribe link in our emails. Transactional emails related to orders or account activity will still be sent.

11. International Visitors

If you are accessing the site from outside the United States, including the European Union, please note:

• Data is processed in the U.S.
• Data may be transferred to service providers in other regions
• You may have rights similar to or broader than CPRA (e.g., portability, objection, restriction of processing)

You may contact us with any privacy-related questions or requests.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the latest revision.

13. Contact Us

We’re here to support artists and customers. If you have questions about this policy or how your information is used, please reach out:

Email: customerservice@speedballart.com
Phone: 1-800-898-7224